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Exceeding Skier Expectations with Limited Staff

When you think about your ski area’s top goals for the 2021 – 2022 season, driving revenue, achieving high visitation, and selling more season passes may likely top the list. However, at the end of the day, the most important measure of your operation’s success is the happiness of your guests. While the industry has been remarkably resilient in the wave of COVID-19, there’s one persistent challenge that looms: the staffing crisis. Read on to discover how your ski area can address these challenges with the help of technology. 

Virtual Queuing: Less Waiting, More Fun

Guest expectations are on the rise, and after months looking forward to returning to their favorite destinations, your guests will surely want to make the most of every moment. With 50% of US guests and 70% of UK guests agreeing that long queues are the worst thing about theme parks,” it’s abundantly clear that attractions guests are eager to escape from physical queues. Luckily, virtual queuing has the power to free guests from physical lines, allowing them to enjoy even more of what your venue has to offer. Learn about the benefits of virtual queuing and see how it works in this video by EMEA Sales Director Jeremy Gray.

3 Next Gen Trends for Ski & the Tech You Need to Support Them

We were pleased to join our peers in the ski industry at this year’s Summer Meeting of the Midwest Ski Areas Association (MSAA) and present an in-depth view of three major trends impacting the future of the ski industry. In case you missed it, check out our highlights below and see how you can get ahead of the curve.

Unlocking the Benefits of a Virtual Queuing Solution

So, you and your team have decided to implement a virtual queue management solution at your venue. Congratulations! Your team is laying the foundation for a redefined on-site experience for guests and a boost to your own bottom line. The primary benefits of virtual queuing are well-known, but how can you ensure you’re prepared to unlock the full benefits of virtual queuing, both for your guests and for your operations?

6 Tips for Success with Virtual Queue Management Solutions

We recently surveyed our experts for their best advice on using a virtual queuing management solution to deliver a safe and enjoyable experience for guests. Check out their tips below to learn how you can maximize your virtual queuing success!