3 Reasons to Consider Call Center Outsourcing
I hear it all the time in my travels visiting large and small venues across North America: from sports arenas to non-profit theatres, venues just do not have enough time and labor resources to provide the customer service they wish they could. Budgets are tight and labor costs continue to rise, resulting in leaner box office operations and often, stressed out staff. The solution in the past has been to either reduce box office hours or cut back on staff, but there’s a third option: to extend your ticketing operations with a white label call center. Read on to discover three ways that partnering with a white label call center can benefit your venue.