Our team at accesso was thrilled to be back at IAAPA Expo 2021, where we got to see so many new and familiar faces. This year’s Expo followed the theme of “opportunity is here,” and that message couldn’t have been more appropriate. Our industry came together to review what we’ve learned in recent years and decide how we’ll apply those lessons to the future.
Attractions from all industries are dealing with the challenges of social distancing and how to operate safely in a COVID environment. We had the privilege of sharing the IAAPA Education stage with Matt Blumhardt from Holiday World & Splashin’ Safari and Daine Appleberry of Audubon Nature Institute to discuss ways to enhance the guest experience, boost revenue, build brand loyalty and serve guests safely during this challenging time. Below are our top 5 takeaways and recommendations from the session.