Watch our video to learn three ways to optimize your business through the power of guest data. By utilizing technology to build guest profiles with the data you already gather before, during and after a guest’s visit, your venue can gain far greater insight into how to better serve your guests.
It’s been quite the year for the live entertainment industry, but if there’s one thing the coronavirus can’t cancel, it’s the holidays! At accesso, our teams are gearing up to help support venues as they launch their holiday-themed events, and it’s been nothing short of inspiring to see the creative approaches our clients are taking. We’ve seen a large increase in drive-through or pop-up walk-through events featuring movies, concerts, circuses, holiday light displays and more. Make your event a success in the era of “6 feet apart” with our top 6 ticketing tips for holiday events.
With the escalation and continued risks of COVID-19, the traditional process of visiting museums and cultural attractions has transformed in many ways. As visitor-facing sites are beginning to reopen, many are finding that they have to rethink the visitor journey end-to-end in order to facilitate a seamless, contactless experience.
Preparing to reopen your resort in the midst of the COVID-19 pandemic is no small task. At accesso, we’ve been working diligently to help our ski clients around the world plan for a safe, efficient and successful reopening. Watch as accesso Sales Director Phil Schwartz takes us through the top three things that ski areas should be thinking about leading into this year’s ski season, and read on for your guide to “snow worries” on opening day!
Finding ways to safely serve your guests while 6-feet-apart is no small task! Luckily, with a proactive approach and the right insight, you can re-imagine your guest journey to solve the social distancing challenges of today while building a stronger foundation for tomorrow. Download our free e-book to access our step-by-step guide on serving guests safely and successfully in the age of COVID-19. You'll learn how guest expectations have changed during the pandemic and what you can do to build loyalty, drive revenue and deliver an exceptional guest experience.