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*accesso* Client Seminar 2021

accesso Client Seminar 2021

Join us for a week of engaging software training at our first-ever virtual accesso Client Seminar from September 20 – 24, 2021. We are thrilled to have the opportunity to bring our educational sessions and knowledgeable instructors to this exciting new format – no flights required!

The Chattahoochee Nature Center Partners with *accesso* to Leverage Cloud-Based eCommerce Technology

The Chattahoochee Nature Center Partners with accesso to Leverage Cloud-Based eCommerce Technology

ORLANDO, Fla. (Dec 4, 2019) – The Chattahoochee Nature Center (CNC) has entered into a strategic three-year agreement with accesso Technology Group plc( AIM:ACSO), the premier technology solutions provider for attractions and venues worldwide, to implement an award-winning, cutting-edge eCommerce ticketing system. The integration is set to launch in early 2020.

The New York Botanical Garden Selects **accesso®** as  Dedicated Partner for Ticketing, Global Distribution and More

The New York Botanical Garden Selects accesso® as Dedicated Partner for Ticketing, Global Distribution and More

ORLANDO, Fla. (June 13, 2019) – The New York Botanical Garden (NYBG) has entered into a strategic three-year partnership agreement with accesso Technology Group plc (AIM:ACSO), the premier technology solutions provider for attractions and venues worldwide, to implement a multiphase integration of ticketing, eCommerce and global distribution systems, set to launch in fall 2019.

**accesso** Tech Boosts Bear Grylls Experience

accesso Tech Boosts Bear Grylls Experience

Ticketing Business News shared details on accesso’s expanded partnership with Merlin Entertainment to provide ticketing, virtual queuing and guest experience solutions for The Bear Grylls Adventure in Birmingham, England. The attraction will utilize the accesso Prism wearable device, named The Bear Tag,” as well as accesso Passport ticketing and The Experience Engine to deliver an immersive guest experience.

**accesso** and Merlin Entertainments take long-standing partnership to new heights at The Bear Grylls Adventure

accesso and Merlin Entertainments take long-standing partnership to new heights at The Bear Grylls Adventure

Park World shared news of accesso’s expanded partnership with Merlin Entertainments to provide a seamless guest experience at The Bear Grylls Adventure in Birmingham, England. The attraction will be using accesso’s ticketing, queuing and guest experience management platforms in addition to the accesso Prism wearable device which it will call the BearTag.”

Merlin partners with **accesso** for BearTag at The Bear Grylls Adventure

Merlin partners with accesso for BearTag at The Bear Grylls Adventure

Blooloop shared details on accessos integrated ticketing, queuing and guest experience suite it has implemented for Merlin Entertainments at The Bear Grylls Adventure. Notably, Merlin will be using the accesso Prism wearable device, which it has named the BearTag, to help guests experience more out of their day. The BearTag will provide guests with a personalized itinerary and guide them through their experience at the indoor adventure center, allowing them to receive live messages and reservation notifications, make cashless payments for meals and merchandise, and claim free photos. 

**accesso** and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

accesso and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

Amusement Today shared news of accessos partnership with Village Roadshow Theme Parks to elevate the guest experience. The new partnership, unveiled at the 2018 IAAPA Attractions Expo, will bring a holistic integration of accessos eCommerce ticketing, virtual queuing and guest experience management technology solutions to Australia’s largest theme park operator.

**accesso** and Village Roadshow Claim Landmark Partnership

accesso and Village Roadshow Claim Landmark Partnership

Ticketing Business News posted an article on accessos new strategic partnership with Village Roadshow Theme Parks to elevate the guest experience. The landmark agreement will strive to set a new operational standard for the attractions industry by allowing theme parks to engage with guests at every potential touchpoint using data gathered from accessos integrated queuing, ticketing and guest experience management solutions. 

**accesso** Client Seminar 2018: A Week of Learning in Paradise!

accesso Client Seminar 2018: A Week of Learning in Paradise!

We’ve just returned from a week of learning, networking and fun at our 2018 accesso Client Seminar in sunny San Diego, and based on the feedback we’ve received, this has been one of the best years yet! It was so much fun to catch up with familiar faces and to meet some of our new clients. This year, we were pleased to welcome over 225 attendees from 106 venues for intensive software training, collaborative roundtable sessions, breezy beachside breakfasts and tropical-themed evening events. Read on to discover more highlights from our week in paradise.

**accesso** Blog Series: Three eCommerce Site Features to Close the Sale

accesso Blog Series: Three eCommerce Site Features to Close the Sale

Turning a guest’s initial visit to your eCommerce site into a sale is the goal of every business but as we all know, interruptions often get in the way. Many visitors are simply browsing, with no intent to purchase. Others may be in the process of researching and comparing options; still more may simply just get distracted. Recent research suggests that there are over 1.6 billion websites in the world, so how do you ensure that yours is primed for success? As a follow-up to our blog on maximizing eCommerce sales, we’ve got three more eCommerce site feature tips that can help you close the sale!

**accesso** Blog Series: Five Tips for Upselling, Driving Revenue and Improving the Guest Experience.

accesso Blog Series: Five Tips for Upselling, Driving Revenue and Improving the Guest Experience.

As technology professionals with backgrounds in the theme park, cultural and attractions industries, we know that gaining new customers is vital to the continued success of any venue. However, it’s important to remember that a ticket sale is only the starting point. Once a guest has purchased a ticket, what’s next? Ideally, the answer is: an experience that drives more sales. Whether you’re in the attractions industry, a retail environment or B2B service, upselling is a critical component in driving revenue. While most industry professionals understand the ins and outs of upselling, it’s important that the practice of upselling not get lost in the ever-present drive to attract new guests. 

**accesso** Webinar Series Presents: Build Loyalty with Benefits and Entitlements!

accesso Webinar Series Presents: Build Loyalty with Benefits and Entitlements!

Keeping the right customers and building loyalty is core to any business, whether you are a museum, ski resort or theme park. Loyal customers convert to members and season pass holders, and they can also become your biggest brand advocates. With our accesso solutions, it’s easy to mobilize and activate your loyal customers to do more, buy more and help recruit new patrons. In a recent webinar, Sales Engineer Stephanie Horwath explored how to build and manage high-performing Membership and Passholder loyalty programs with our accesso SiriuswareSMsolution.

**accesso** Blog Series: Viewing Clients as Guests.

accesso Blog Series: Viewing Clients as Guests.

As with many in our industry, my journey has taken me from operations to support, from front line to leadership, and from Orlando to around the world. The one constant that I can always count on in any role or any culture is that world class guest service is always paramount.

**accesso** Webinar Series Presents: Enhance Your eCommerce with Google Analytics™.

accesso Webinar Series Presents: Enhance Your eCommerce with Google Analytics™.

At accesso, we empower our clients to make data-driven decisions about their eCommerce stores in order to improve the guest journey. With so many elements that comprise the guest experience online, where should an organization focus their analysis? We asked accesso Manager of Business Intelligence, Leslie Strickland, to take a deeper dive into the benefits of Google Analytics Enhanced eCommerce and how it integrates with our accesso Passport solution.

**accesso** Blog Series: Staying Relevant & Adaptable in Today's Ski Market.

accesso Blog Series: Staying Relevant & Adaptable in Today's Ski Market.

According to research conducted by the National Ski Areas Association (NSAA), the industry has faced two primary challenges in recent seasons: the aging out of its core target demographic, as baby boomers begin to move away from athletically-driven vacations and activities, and expense. However, with the help of impactful technology, you can seize the opportunity to craft meaningful experiences that your skiers want and deliver them in valuable ways that break down the price barrier.

**accesso** Blog Series: Tips for Maximizing your eCommerce.

accesso Blog Series: Tips for Maximizing your eCommerce.

September has a tendency to sneak up on us in the theme park industry. With the beginning of the school year upon us, and the carefree summer days behind us, it’s now time to focus on continuing the momentum into the fall. For many of our Clients, this means celebrating the next exciting holiday, Halloween! Beyond the spooky decorations and costumed staff members, what can we do to help make these promotions a success? After a sensational summer, how can we drive sales and revenue? You may be surprised to find that making a few simple changes to your eCommerce site can help fulfill both of these objectives. Here are a few tips that can help.

**accesso** Partners with Village Roadshow

accesso Partners with Village Roadshow

Reporter Adrian Lennox of InterPark shared news that accesso Technology Group has announced a five-year agreement with Village Roadshow Theme Parks, the largest theme park operator in Australia. 

**accesso** Partners with Village Roadshow Theme Parks  to Provide Streamlined Ticketing Solution

accesso Partners with Village Roadshow Theme Parks to Provide Streamlined Ticketing Solution

ORLANDO, Fla. (September 14, 2017) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment and cultural markets, has announced a five-year agreement with Village Roadshow Theme Parks, Australia’s largest theme park operator, to install the accesso Passport ticketing suite at Warner Bros. Movie World, Wet’n’Wild Sydney, Wet’n’Wild Gold Coast, Paradise Country and Sea World (Australia).

**accesso** Blog Series: Benefits of Hosted SaaS Solutions.

accesso Blog Series: Benefits of Hosted SaaS Solutions.

Running a major entertainment venue isn’t all fun and games. Guests come to relax and enjoy themselves, but operators know that behind the scenes, it can be a challenging business. Quite a lot of hard work and innovation go into producing that experience for the visitors. Savvy operators are constantly on the lookout for how they can improve that experience, while reducing overall costs and streamline their operation.

**accesso** Webinar Series Presents: The Latest in Ski Industry Innovations from **accesso**.

accesso Webinar Series Presents: The Latest in Ski Industry Innovations from accesso.

Ski resorts face a unique set of operational challenges, from managing customer data throughout a visit to ensuring guests have quick and easy access to the gear and services they require. With over 20 years of experience in ski, accesso truly understands the unique needs of ski areas. Watch our webinar to learn about our recent innovations for the ski industry!

**accesso** Webinar Series Presents: The Latest in Museum Management Innovations from **accesso**.

accesso Webinar Series Presents: The Latest in Museum Management Innovations from accesso.

Cultural institutions and museums provide mind-opening experiences to guests every day, but it can be challenging to extend that wonder and awe into your technology solutions. At accesso, we understand the importance of building strong, lasting relationships with your visitors to earn their loyalty and convert those casual guests into lifelong members and donors. Watch our webinar to learn more about our recent innovations for museums and cultural institutions!

Nashville Zoo signs on with **accesso**

Nashville Zoo signs on with accesso

ORLANDO, Fla. (13-February-2015) –accesso (AIM:ACSO), the premier technology solutions provider to the global attractions and leisure industry, has signed a three-year agreement with the Nashville Zoo to provide ticketing and eCommerce.

Navy Pier Selects **accesso** for Ticketing and e-Commerce

Navy Pier Selects accesso for Ticketing and e-Commerce

ORLANDO (20-January-2015) –accesso (AIM:ACSO), the premier technology solutions provider to the global attractions and leisure industry, has signed a three-year agreement with Navy Pier, Inc. to provide the accesso Passport® ticketing solution to the 50-acre Chicago landmark.

Palace Entertainment Extends Agreement with **accesso**

Palace Entertainment Extends Agreement with accesso

LONDON (15-October-2014) – accesso (AIM:ACSO), the premier technology solutions provider to the global attractions and leisure industry, today announced that it has signed a three-year extension to its existing agreement with Palace Entertainment, one of the leading leisure park operators in the United States.

Merlin attractions will test **accesso** technology

Merlin attractions will test accesso technology

Orlando Sentinel reporter Sandra Pedicini recently reported that Merlin Entertainments will test the accesso Passport® ticketing suite at four Central Florida locations, including the Orlando Eye, Madame Tussauds Orlando, Legoland Florida and SEA LIFE Orlando. 

**accesso** Enhances Industry Leading eCommerce Solution

accesso Enhances Industry Leading eCommerce Solution

ORLANDO, Fla. (31-July-2014) —accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to the global attractions and leisure industry, today announced the release of the latest accesso Passport® eCommerce solution packed with a range of enhancements that make it easier for attractions to meet the growing demands of guests buying on desktop, tablet and mobile devices.

Ripley's Aquarium of Canada Signs On with **accesso**

Ripley's Aquarium of Canada Signs On with accesso

ORLANDO (28-July-2014) – accesso® Technology Group plc (AIM: ACSO), the premier technology solutions provider to the global attractions and leisure industry, has signed a three-year agreement with Ripley’s Entertainment, a global leader in family entertainment, to feature the accesso Passport eCommerce platform at Ripley’s Aquarium of Canada in Toronto.

**accesso** Expands in Europe

accesso Expands in Europe

ORLANDO, Fla. (24-March-2014) – accesso (AIM:ACSO), the premier technology solutions provider to the global attractions and leisure industry, has signed an agreement with Compagnies des Alpes (CDA) to provide the accesso Passport® eCommerce solution for its parks in Belgium and Holland – Walibi Belgium, Bellewaerde Park, Aqualibi Belgium, Walibi Holland and Dolfinarium.