In a post-pandemic environment, guests are looking to the hospitality industry to implement increased safety measures while still providing an unforgettable experience. In this article for Hospitality Technology, accesso CEO Steve Brown shares 4 ways that venues can enhance the guest experience while safely welcoming guests back to their favorite restaurants and destinations.
Australasian Leisure Management recently shared a free step-by-step guide created by accesso designed to assist operators in the creation of a safe and enjoyable environment for returning guests, while also giving them the tools they need to regain traction and customer trust as the industry moves into a new era.
Park World Editor Becci Knowles recently sat down to interview accesso Chief Commercial Officer, Andrew Jacobs to explore what the technology company is doing to help attractions transform their operations to safely reopen and plan for future growth.
During the blooloop V‑Expo, accesso will be taking the main stage of the Innovation Auditorium. accesso Sale’s Director Jeremy Gray and Vice President of Sales Geroge Hambleton will be presenting Empathizing with Guests in a COVID-19 World: How to Anticipate the Needs of Your Customers in the ‘New Normal.’ This session will explore how the needs and desires of guests have been transformed following the global pandemic. From the rapid acceleration of certain technologies to the sudden need to maintain physical distance, and above all else how preserving the guest experience is most important.
Charlotte Coates of Blooloop shared news of a partnership between accesso Technology Group and Floriade Expo 2022 in Amsterdam. The Floriade Expo will be utilizing accesso Passport’s eCommerce Ticketing as well as their Ingresso distribution technology to help the event reach guests from all around the world.