Blooloop reporter Lalla Merlin recently interviewed accesso CEO Paul Noland about technology in the theme park and attractions industries and its role in reshaping the customer experience.
InPark Magazine reporter Martin Palicki interviewed accesso CEO Paul Noland along with other leisure industry leaders who recently took on new opportunities. Noland shares his thoughts on the state of the industry as well as insight into his new role at accesso. To read the full article, click here.
A hot topic in and around museums is the visitor journey. Not just reserved for the museum community but in many experiential leisure industries, the guest journey has become central to conversations around road mapping, planning, exhibition preparation and engagement in general. If your venue has not yet begun this exploration, you may be asking what is a journey map and why is it important to my organization? Read on to discover why journey mapping is important and what it can do for your cultural institution.
At accesso, we invest heavily in Research & Development because our industry demands it, because our clients benefit from it and because it makes a positive difference in the guest experience. Innovation is core to our business and our partnerships. In 2018 alone, we invested $20 million to help our powerful solutions evolve to meet new demands. We recently asked Joe Wettstead, accesso ShoWare Director of Client Success, and Drew Belmont, accesso ShoWare Product Director, to take us through some of the most recent enhancements to our accesso ShoWare box office ticketing solution, including brand new Flexible Bundle functionality.