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COVID Solutions

Is your venue ready to embrace the new normal?​

The COVID-19 pandemic has dramatically impacted business operations for venues around the world– but in the midst of such a daunting challenge, there is the chance to grow. To transform the guest experience. To emerge stronger than ever before. From ski areas to theme parks, we’ve helped venues around the world plan for safe re-openings that solve the problems of today while building a foundation for a better guest experience.


Re-Imag­in­ing the Guest Jour­ney in the Age of COVID-19

Download our free e-book to access our step-by-step guide on serving guests safely and successfully in the age of COVID-19. You'll learn how guest expectations have changed during the pandemic and what you can do to build loyalty, drive revenue and deliver an exceptional guest experience.

Get the e-book

Six Strategies for Safe Reopening​

In a world where “six feet apart” has become the new normal, ensuring the safety of your guests and staff is vital. The pressure to create a new operational plan can be daunting for venue operators, but reopening safely can be easier than you think with these six steps. ​

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    Sell Online​

    Ticket purchase lines will soon become a relic of the past. Minimize risk and maximize profits by configuring your online store to become your dominant sales channel. Is your eCommerce up to the challenge?​

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    Limit Capacity​

    Complying with social distancing mandates can take on many forms. Venues with reserved seating will want to adjust seating layouts whereas parks and attractions with season passholders or members might want their guests to schedule their visit in advance. ​

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    Stagger Arrivals​

    Reduce the risk of crowding at your entrance by offering a variety of arrival times for your guests. Leveraging ticketing technology that allows for time-specific pricing will put operators in the driver’s seat for managing capacity and revenue. ​

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    Eliminate Lines with Virtual Queuing​

    Enforcing social distancing protocols for popular rides and attractions is all but impossible with traditional queue lines. Give your guests the freedom to step out of unsafe lines and enjoy more of what your venue has to offer with 100% Virtual Queuing. ​

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    Provide Contactless Transactions​

    Guests will expect contactless solutions that allow them to enter your venue and make payments without the risk of face-to-face interactions. Keep guests moving and protect your staff by offering digital tickets and membership cards and self-scanning. Facilitate safe transactions across your food, beverage, retail and rental locations with contactless payments. ​

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    Offer Mobile F&B Ordering​

    Give your guests a safe and convenient dining experience with Mobile F&B Ordering. Make it easier than ever before for guests to browse menu options, customize orders and, most importantly, practice safe social distancing. ​

Reopen Safely. Recapture Revenue. Transform the Guest Experience.

Technology is critical to the success of your business and the happiness of your guests. Our suite of accesso solutions is designed to help you solve the problems of today while preparing for a better guest experience tomorrow.

Setting Our Clients Up For Success


Holiday World wanted a way to eliminate long lines to support safe reopening.


Holiday World worked with the accesso team to implement 100% virtual queuing as the centerpiece of their COVID safe re-opening strategy.

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We're Ready to Help You Plan Your Reopening Today!

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